Setting The National Standard

18.08.2010

Health Informatics Benchmarking Club (HiBC)

Following proposals by a wide range of key influencers, the NHS Connecting for Health Capacity and Capability programme (now Department of Health Informatics Directorate) undertook to develop and pilot a Health Informatics Service Benchmarking and Accreditation Scheme. This is to help Health Informatics providers quality assure and develop services that they know are fit for purpose, both now and in the future.

The aim of this work is to provide a national framework for the benchmarking and accreditation of NHS Health Informatics providers. It includes developing a set of indicators of quality and metrics that will be relevant to managed or shared services, single site services and any other types of service.

This project forms the basis of a longer-term approach to HIS benchmarking and accreditation and will include identifying tools and resources to support the development of fit-for-purpose services. It will also seek agreement on whether a benchmarking and/or accreditation scheme best meets service and customer needs.

Promote the use of benchmarking and other techniques in order to compare service performance and identify and share good practice in a ‘practical’ form
Act as a network hub for members to share and learn in a safe and protected environment
Test out new ideas and concepts with colleagues within and across the membership
Participate in annual benchmarking projects which achieve results that can be shared across the entire NHS
Help members implement change through the use of best practice and lessons learned experiences
Create benchmarking partnerships through-out the membership in order to facilitate like for like comparisons in particular service / project areas
Ensure that information submitted by registered members is held securely and in accordance with the Information Sharing agreement
Promote and support ‘site visits’ when direct contact with a fellow member would significantly increase the value of the benchmarking experience
Share in a non competitive and non judgemental way results from the completed Benchmarking Information Pack (BIP), and any other data and information exercises conducted by the club

HiBC Promotional items for Conference 2010 brief

To create a graphic interpretation of the corporate identity to represent the core values and aims of the Health Informatics Benchmarking Club.

To be used on:

Presentation folder & inserts, business cards, roller banner stand, mousemats, pens, pads, mint card holders, keyloops and presentation carrier bag.

To be used at:

• 3 day Healthcare Conference in Birmingham NEC aimed at Health Informatics Professionals.
• Regional events to promote the Health informatics Benchmarking Club.